IT Support & Administration

Technical certifications focused on service desk operations, endpoint device management, operating system administration, and essential hardware troubleshooting.

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    CompTIA A+

    £2,995.00

    The CompTIA A+ qualification establishes the vendor-neutral benchmark for entry-level IT operational support and service desk roles. Designed for helpdesk technicians and IT support specialists, this certification covers hardware configuration, operating systems, core networking, mobile devices, and essential cybersecurity principles. Candidates develop practical skills to diagnose, repair, and troubleshoot technical issues across diverse endpoint environments. Upskilling frontline support staff with CompTIA A+ guarantees your organisation maintains an agile, efficient helpdesk team capable of resolving technical queries quickly, reducing operational downtime, and providing reliable assistance across your workforce.

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    CompTIA Tech+

    £1,995.00

    The CompTIA IT Fundamentals+ (ITF+) qualification delivers a comprehensive introduction to basic computer concepts, software development, database administration, and security principles. Tailored for non-technical professionals, career switchers, and junior administrative personnel, this course builds essential digital literacy across corporate teams. Candidates gain an understanding of how IT infrastructure supports modern business operations and learn to identify common security risks. Enrolling staff in ITF+ establishes a foundation for technical upskilling, bridges communication gaps between business operations and IT departments, and helps employees make informed technology decisions.

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    IT Specialist Device Configuration and Management

    The IT Specialist Device Configuration and Management certification validates practical skills in deploying, configuring, and maintaining endpoint operating systems and devices. Targeted at IT support specialists and helpdesk leads, this qualification covers operating system installation, user account management, device security, and network settings. Certifying your support team to this standard guarantees efficient day-to-day endpoint management across your workforce. It reduces service desk escalation rates, accelerates hardware deployment, and maintains consistent security configurations across all corporate devices in on-site and remote working environments.

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    Microsoft Certified 365 Fundamentals

    £795.00

    The Microsoft 365 Fundamentals qualification introduces core cloud productivity tools, security practices, and licensing structures within the Microsoft enterprise ecosystem. Intended for HR teams, department managers, and IT support staff, this training covers Microsoft 365 apps, collaboration tools like Teams, enterprise mobility, and fundamental data governance. Upskilling personnel with MS-900 improves workforce productivity, promotes efficient hybrid working practices, and optimises software investment. It gives leadership confidence that internal staff can leverage enterprise productivity platforms securely while supporting seamless remote collaboration across business units.

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    Microsoft Certified: 365 Administrator Expert (MS-102)

    £1,895.00

    The Microsoft 365 Certified: Administrator Expert (MS-102) validates advanced capability in managing tenant-level infrastructure, identity, security, and compliance across Microsoft 365. Tailored for senior IT leads and enterprise system architects, this expert-level course covers domain management, cloud identity synchronization, security threat mitigation, and data governance strategies. Enrolling your senior IT staff in MS-102 ensures your enterprise collaboration platform operates securely at scale, reduces management overhead, and aligns workplace technology with corporate governance frameworks.

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    Microsoft Certified: Azure Administrator Associate (AZ-104)

    £1,495.00

    The Microsoft Certified: Azure Administrator Associate (AZ-104) validates the skills required to implement, manage, and monitor identity, governance, storage, compute, and virtual networks in cloud environments. Tailored for systems administrators and infrastructure leads, this credential ensures candidates can configure hybrid networking, automate deployment, and optimize resource usage using Azure tools. Developing your IT team with AZ-104 guarantees reliable day-to-day cloud operations, reduces systemic downtime, and maintains tight control over resource allocation and operational costs across your enterprise.

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    Microsoft Certified: Endpoint Administrator (MD-102)

    £1,495.00

    The Microsoft Certified: Endpoint Administrator Associate (MD-102) certifies proficiency in managing and securing enterprise devices using Microsoft Intune and Microsoft 365. Ideal for IT support leads and systems managers, this course focuses on client device deployment, identity compliance, mobile device management, and application lifecycle control across Windows and non-Windows endpoints. Equipping your support staff with MD-102 ensures seamless remote endpoint administration, protects corporate endpoints against security breaches, and maintains consistent user experience for your hybrid workforce.

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    Microsoft Certified: Identity and Access Administrator (SC-300)

    £1,495.00

    The Microsoft Certified: Identity and Access Administrator Associate (SC-300) validates expertise in designing and managing identity and access management systems using Microsoft Entra ID. Intended for security engineers and IAM leads, this course covers single sign-on (SSO), multi-factor authentication (MFA), privileged access management, and identity governance. Upskilling your technical staff with SC-300 secures application access across multi-cloud and hybrid environments, reducing identity-related security risks while streamlining end-user access for increased productivity.

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