Policies and Procedures
Key Documents
- Complaints Policy
- Refunds Policy
- Cancellation & Non-Completion Policy
- Participant Attendance, Non-Completion & Deferral Policy
- Assessment & Examinations Policy
- Safeguarding and Prevent Policy
- Participant Experience and Accessibility Policy
- Quality Policy
- Maladministration and Malpractice Policy
- Participant Code of Conduct Charter
- Quality Assurance Procedure
- Appeals Procedure
- Safeguarding Procedure